Your privacy matters to us
We keep your data safe and transparent at every step
Introduction to our privacy approach
At drakixnaviq, your privacy is a top priority. We handle personal information openly, following Australian legal requirements. This policy explains how we collect, use, and protect your data when you engage with our consultation services.
By using our website or contacting us, you agree to these practices. Please review this notice so you know your rights and our obligations under the latest laws and guidelines.
What data do we collect?
We collect limited personal information—such as contact details and preferences—when you book a consultation, send an inquiry, or fill out a form on our site.
Information you provide to us
- • Full name as entered on our contact or booking forms
- • Your email address for communication purposes
- • A phone number if necessary for response
- • Subject and details in your inquiry messages
- • Any additional voluntary information you choose to supply
Information we collect automatically
- • Browser type, language, and device data for analytics
- • Date and time of visit and navigation patterns
- • Visitor IP address to help maintain site security
- • Cookie identifiers for session management
- • Referring website or search source information
How is your data used?
Your data is used only for consultation delivery, communication, and service improvement in line with this policy.
- • Responding to your consultation and inquiry requests
- • Personalizing our communication and responses
- • Internal analytics to improve services and website
- • Ensuring compliance with Australian law
- • Managing website performance securely
- • Contacting you with important updates as needed
- • Fulfilling other legal or regulatory obligations
Our privacy pledge: We never sell or rent your personal data to third parties. All collected information is used strictly in accordance with this privacy notice and current regulations.
Who do we share your data with?
We limit data sharing to essential service providers or legal requirements only, always ensuring your data is handled appropriately.
Approved service providers
We rely on reputable third parties—such as web hosting, analytics, or communication tools—to provide our services safely and reliably.
Legal disclosures
We may disclose data when required by law, regulation, or official request authorities.
Anonymous statistics collection
Aggregate, anonymized data may be used for internal statistical analysis only.
Your privacy rights
Australian law gives you clear rights to your data. You may access, correct, or request deletion of your personal information at any time.
- • Request a copy of your data held by us
- • Ask for corrections if your data is inaccurate
- • Request deletion of information you no longer wish to share
- • Request data portability where legally required
- • Object to certain types of processing of your data
- • Request restriction of certain personal data use
To exercise your rights or ask a privacy question, please email us using the contact details below. We address requests promptly, in line with Australian law.
How we secure your data
We use robust security and technical measures to protect your information from unauthorised access, alteration, or loss.
Technical safeguards
- • Encryption of sensitive communication and storage
- • Regularly updated website and security protocols
- • Automatic system and account monitoring
- • Limiting system access to authorised personnel
Organisational safeguards
- • Staff privacy training and awareness programs
- • Internal policies enforcing confidentiality
- • Regular assessment of privacy practices
- • Prompt incident management procedures
Data retention and deletion
Personal data is kept only as long as needed to fulfill our contractual, legal, and regulatory obligations or until you request deletion.
- • Your account details are retained only during active consultation
- • Inquiry details stored to improve service delivery
- • Message and contact history for compliance purposes
- • Payment records for statutory requirements
- • Marketing data kept only with active consent
All data is deleted when there is no longer a legitimate need or legal basis for retention.
International transfers notice
If any data is processed internationally, it is always protected to Australian standards, regardless of the location of service providers.
- • Only trusted services used for overseas processing
- • International data agreements protect your information
- • Standard security practices for global data movement
- • Transparency regarding processing locations provided
Cookie usage policy
Our website uses cookies to improve experience and essential site functionality, never for excessive tracking or third‑party use without consent.
Types of cookies used
- • Used to ensure website functions properly and securely
- • Help analyse site usage for better performance
- • Tailor website experience based on your choices
- • Enable additional features and preferences
You may block or delete cookies at any time using your browser settings.
Updates to this policy
We may update our privacy policy to meet legal requirements or improve clarity. Significant changes will be communicated to users.
- • Changes posted clearly on our website
- • Obvious notice of revisions for important updates
- • Option to contact us for questions about changes
- • Date of last update published at top of document
Your continued use after notice means acceptance of changes.
How to reach us directly
Contact us about privacy by email, phone, or the website form below. We’re happy to address your concerns.
drakixnaviq
365 Little Collins St, Melbourne, VIC 3000 Australia
Phone: +61814762554
Email: content@drakixnaviq.com
Last updated November 1, 2025
Applies from November 1, 2025